Player's complaint
Petfre (Gibraltar) Limited, the licensed entity behind Betfred's online operations, was fined £3.25 million by the UK Gambling Commission in 2025 for AML failures. The cited cases included high-spending customers whose deposit patterns warranted source-of-funds checks earlier than the operator applied them, with one customer reportedly depositing significant sums over several months without the level of verification the operator's own AML policy required.