Public Complaints Archive
LeoVegas Casino player complaints
Independently logged player complaints filed against LeoVegas Casino, with sanitised summaries, outcomes and resolution times.
Showing 1–2 of 2 matching complaints. Names and personal details are redacted before publication.
Rejectedvs LeoVegas Casinokyc-disputeAccount closure following source-of-funds escalation
- Player:
- Annette L. (Leeds)
- Disputed:
- Account closure (no funds in dispute)
- Filed:
- 14 Feb 2025
- Resolved in:
- 48 days
Resolvedvs LeoVegas Casinocustomer-interactionLeoVegas £1.32m UKGC fine — social-responsibility failures
- Player:
- UKGC enforcement (multiple complainants)
- Disputed:
- £1m-£10m (fine amount)
- Filed:
- 1 Apr 2021
- Resolved in:
- 393 days