ConnexOntario is a free and confidential service that connects people in Ontario with support for gambling, mental health, and substance use issues. It operates around the clock by phone, chat, and email, and the staff can refer callers to local treatment and counselling services.
Many regulated operators serving Ontario display ConnexOntario contact details as part of their responsible gambling commitments. The service is aimed at players who feel their gambling may be causing harm, as well as friends and family seeking advice. It does not judge or report users, which makes it a safe first point of contact.
Example usage
- Calling ConnexOntario for confidential gambling support
- An operator listing ConnexOntario on its responsible gambling page
Related terms
- AGCO, The Alcohol and Gaming Commission of Ontario, the provincial body that regulates and licenses gambling operators in Ontario.
- Responsible Gambling, An approach and set of tools that help players keep gambling safe, affordable, and within personal limits.
- Self-Exclusion, A voluntary tool that lets a player block their own access to gambling for a set period to help control their play.
- iGaming Ontario (iGO), The agency that runs Ontario's regulated online gambling market, contracting with private operators registered by the AGCO.